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Client Testimonials

Here’s what our homeowners, investors, tenants and others we serve have to say about Real Property Management.  And for the infrequent dissatisfied customer, we do our best to quickly make it right.

Homeowners and Property Investors

My family and I had to move after I was laid off and needed to relocate across the country.  We wanted to set up our home in WA as a rental, so we researched rental management agencies for some time to locate the right one.

After significant investigation, we determined that Real Property Management of North Puget Sound (RPM) would be the best fit for us, due to their professionalism, care, and concern for their customers.

We have not been disappointed at any time, and in fact our expectations were met and exceeded when a minor snafu with a changed bank account and a misplaced payment was rectified over the weekend by Frank and his team.

Amazing service and dedication – we cannot recommend them highly enough.

Eric V., Columbia, Maryland

Real Property Management is a first class business run by honest and competent people who care about their customers and their interests. They have managed my apartment complex for the last two years now and I could not be happier with the job they have done. They are one of the few businesses that really do go the extra mile to take care of people. RPM exemplifies what it means to be a professional. I look forward to doing business with Frank, Daniel, and the rest of the RPM team for years to come.

Matthew M., Concrete, Washington

This is a family run business that we used when we needed to rent our house and move to another state. Anytime we had questions or were concerned about something, there was always an expert on the staff to ease our minds. They always treated us professionally and with respect and acted in our best interests. We would recommend to anyone in the Puget Sound trying to hire a Property Management company. Thanks for helping us manage our house Frank and team!

Joni H., Belgrade, Montana

My husband and I are a military couple, so we were concerned about moving and having to leave our home behind to strangers. It was suggested to us to use a property management company so that we wouldn’t have to worry about not being able to take care of our tenants and property from across the country. Boy, are we thankful we did! RPM has been just WONDERFUL for us! They found us tenants far faster than we had anticipated, take care of everything, keep us in the loop without overwhelming us, etc. We could not be more pleased with them! They made what was going to be a scary process for us as first time landlords, painless and easy. We will never use another property management company, plain and simple.

Anna S., Pensacola, Florida

Real Property Management is the only property management company that I refer my clients to. They are quick to respond, and are always on top of things. They are competitive with their rents, and are always putting their clients first. Frank has even gone out of his way to pre-inspect properties for out of state investors who are looking to purchase new properties. He is really committed to making sure investors are getting a good return. Frank understands the numbers and what makes a good investment, which is a rare find.

Jennifer B., Everett, Washington

I highly recommend RPM Sound. They are the only property management company I have had the pleasure of working with that leaves me feeling assured they actually care about my property and me. Management needs, to include maintenance and the replacement of major appliances, are handled with a personal touch and with the homeowners best interest in mind. I currently work with multiple property management companies throughout the U.S.; the difference between RPM and the others is stark. The totality of RPM Sound’s capabilities and competence leave me confident my property will be managed expertly at a level above that which I have witnessed with other companies.

Ken W., Colorado Springs, Colorado

These folks have been great to work with. Responsive and reliable, they are professional and worked hard to help me get my house rented. Its a great service at a reasonable price. I shopped around, they give the best value for the money! They have innovative value added technology and services to keep you informed,account for your funds and protect you from loss. They also call you back.

Greg M., Snohomish, Washington

This is a family run business with the efficiency of a large corporation! Frank and team were personable and accessible with fabulous follow up. They quickly found the perfect renter for our house and took care of everything while keeping me informed and updated. They made the process so smooth and easy for me it was well worth it. I don’t hesitate to recommend them.

Melanie W., Chicago, Illinois

Daniel and his Team are excellent to work with. I brought RPM on board when I was having major issues dealing with a rental property and the renter from hell. It was not his job at that point to be helpful, but he went out of his way to be there for me in a most difficult time. This young man is wonderful and responsive. I would recommend him and RPM to anyone looking for an efficient and compassionate partner for their rental properties. Thank you Daniel!

Dee R., Woodinville, Washington

RPM got me out a a real bind when a previous tenant left and some construction needed to be done.  Once done they placed a great tenant.  They are very friendly and professional. I’ll certainly use them again when the need arises.

Chuck R., Mukilteo, Washington

Real Property Management North Puget Sound was extremely helpful in making a complicated time simple. We were moving out of state and having trouble selling our house. Real Property Management North Puget Sound was able to find quality renters at a good market rate quickly. The monthly checks always came on time and without problem and all minor maintenance tasks were handled without burdening us. After a year, we decided to place the house back on the market. The renters decided to purchase the home, making the sale quick and easy. Overall, it was a great first time experience into being a landlord.

Kevin H., Belgrade, Montana

Tenants

I’m a renter and Frank, Daniel and everyone at RPM have been amazing to work with. They don’t just put a priority on the homeowner but also us. They are family run and I appreciate how that translates to their business.

Marshall W., Edmonds, Washington

From the initial application process to periodic questions and service requests, RPM has been a delight to work with. They are professional, friendly, and always punctual in getting back to us with regard to any requests that we might have. I trust them as a renter and I would trust them with my property. I highly recommend them!

Kara V., Mountlake Terrace, Washington

For the first time in 8 yrs, my husband and I found ourselves looking for a home to rent. A lot has changed in the rental industry and it was a bit overwhelming looking at places and having so many different policies and fees attached to just renting a home. When we contacted RPM, we spoke with Emily and she was so nice and eager to answer all our questions. She went out of her busy schedule to arrange a time for us to see our new home. We are very happy we worked with RPM and are very happy in our new place.

Bub B., Everett, Washington

Del provided thorough responses to all of my questions, had great follow up (even after I took occupation of my new residence), and they did a thorough inspection of the unit including photo evidence of any flaws that existed before I moved in. I would very highly recommend using Real Property Management North Puget Sound to anyone looking to rent in the North end.

Scott S., Marysville, Washington